About Us

About Everlaya

Everlaya is an online women's fashion retailer that sells dresses, swimwear, and shoes to customers in the United Kingdom. The store operates from a single catalogue focused on three product categories and ships exclusively within the UK.

What We Sell

Our range covers three product categories:

  • Dresses — midi, maxi, cocktail, evening, and wedding guest styles
  • Swimwear — bikinis, tankinis, and one-piece swimsuits
  • Footwear — sandals, flats, heels, and sneakers

All products are listed in British Pounds (GBP) and available to customers with a UK delivery address.

How Orders Are Processed

  • Orders are processed within 1–2 business days
  • Transit time is typically 5–8 business days
  • Total delivery window: 6–10 business days from the date of purchase
  • Tracking numbers are emailed once the shipment leaves our fulfilment partner

Returns and Refunds

  • Returns accepted within 30 days of delivery
  • Items must be unused, unworn, with original tags and packaging
  • Refunds processed within 10 business days of return approval
  • Refunds issued to the original payment method

Full details are available in our Refund Policy.

Shipping

Free standard shipping applies to all orders within the United Kingdom. International shipping is not available at this time. Full details in our Shipping Policy.

Customer Support

Customer support is available by email and phone during the following hours:

  • Email: support@everlaya.com
  • Phone: +44 7446 230043
  • Hours: Monday to Friday, 9:00 AM to 9:00 PM (GMT)
  • Response time: Within 24 hours

About Our Company

Everlaya is a brand operated by Sorelle Trade LLC, a limited liability company based in the United States. The online store runs on the Shopify e-commerce platform, and we ship exclusively within the United Kingdom.

Store Name Everlaya
Legal Entity Sorelle Trade LLC
Business Address 418 Broadway #5065, Albany, NY 12207, United States
Country United States of America
Email support@everlaya.com
Phone +44 7446 230043
Response Time Within 24 hours

Customer Support Hours:
Monday to Friday, 9:00 AM to 9:00 PM (GMT)